The Carers’ Centre is involved with the Carer Hub information point at the Bath Royal United Hospital. We do this in conjunction with Carers Support Wiltshire, Friends of the RUH and the RUH NHS Trust.
We heard from a carer who was introduced to our service via the Hub. She captures a lot of the thoughts and feelings that we come across so often when talking to people looking after someone. In Kathryn’s words:
“I’ve been caring for my mum for 5 ½ years now, since my father passed away. She’s 91 years old and has been in and out of hospital on and off, for around 5 months now, it’s been very stressful. She is now back at home. I worry so much about her and feel that I never do enough and that I should be doing more. She lives independently, and wants to remains so, but fortunately lives within a 30 second walk from my house. I feel guilty about having time away from her, but luckily I have a very supportive husband who is also very kind and caring to mum, having cared for his parents for many years.
“I was visiting mum in the RUH, Midford Ward, when approached by a Carer Hub volunteer. She asked which area I lived in and handed me a BANES Carers information leaflet. Up until that point I had been unaware of the organisation. I read the leaflet and realised that I could benefit from the wonderful things that were offered, and if other carers could do these things then so could I! Continue reading “Before I met your volunteer, I wouldn’t have considered myself a carer”→
It’s one of the ironies of life that if you ask someone if they know an unpaid carer, they’ll often say no. Even when they’re sat next to the person they look after.
That’s the situation that sometimes faces Carer Hub volunteer Kevin O’Callaghan, who helps support carers at the Royal United Hospital in Bath. People rarely want to sing their own praises, he finds, or ask for help.
But life is full of surprises and when I go to visit Kevin in the hospital atrium, we are immediately met by a couple from Wiltshire. The husband is looking after his wife and his mother and, though in good humour, seems tired and in need of somewhere to turn.
Making a referral to his local carers centre is easily done, but it’s not always the case. Kevin has found that some people can be defensive, especially if they think you want money. Luckily, with his 34 years in sales and marketing at BT, Kevin is quickly able to diffuse the issue.
Twelve weeks ago, we officially opened the Carer Hub at the RUH in Bath. The Hub is located in the atrium of the hospital and is manned by trained volunteers every weekday. The Hub is a great way to meet new carers and inform people about what we offer at BANES Carer’s Centre.
Many people who enter the RUH leave with a devastating diagnosis that will change their lives forever – but what of the loved ones who accompanied them? There is so much support for people receiving bad news, but often their family members can feel lost, confused or lonely. They may enter the RUH carefree and leave as a carer, unsure of what to do next.
The Carer Hub is there to help.
Volunteers at the Carer Hub can talk to people becoming carers for the first time about what support is on offer for them in BANES. They can also signpost people to external organisations and provide a network of support for a carer who may feel lost and alone. Additionally, the Hub demonstrates the RUH’s commitment to helping carers and making sure they feel supported.
The Hub has faced some challenges – mainly that people assume it is just another seating area rather than a designated space for carers! However, the Hub is becoming increasingly popular with carers using the hospital, as it is a permanent place for carers to visit us if they need to. Volunteers have also said they’ve had many powerful and poignant interactions with carers. This is a great encouragement and we hope the success of the Carer Hub increases even more in 2016.
News and views from Bath North East Somerset Carers Centre