Twelve weeks ago, we officially opened the Carer Hub at the RUH in Bath. The Hub is located in the atrium of the hospital and is manned by trained volunteers every weekday. The Hub is a great way to meet new carers and inform people about what we offer at BANES Carer’s Centre.
Many people who enter the RUH leave with a devastating diagnosis that will change their lives forever – but what of the loved ones who accompanied them? There is so much support for people receiving bad news, but often their family members can feel lost, confused or lonely. They may enter the RUH carefree and leave as a carer, unsure of what to do next.
The Carer Hub is there to help.
Volunteers at the Carer Hub can talk to people becoming carers for the first time about what support is on offer for them in BANES. They can also signpost people to external organisations and provide a network of support for a carer who may feel lost and alone. Additionally, the Hub demonstrates the RUH’s commitment to helping carers and making sure they feel supported.
The Hub has faced some challenges – mainly that people assume it is just another seating area rather than a designated space for carers! However, the Hub is becoming increasingly popular with carers using the hospital, as it is a permanent place for carers to visit us if they need to. Volunteers have also said they’ve had many powerful and poignant interactions with carers. This is a great encouragement and we hope the success of the Carer Hub increases even more in 2016.